Online course · Health & Social Care · Certificate on completion

Handling Information in a Care Setting Online Training (UK)

Learn how to handle, store, and share information correctly in care settings — staying compliant and protecting service users.

Handling personal and sensitive information correctly is a legal requirement in health and social care. This online course covers data protection principles, confidentiality, record keeping, and how to share information appropriately.

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Instant access
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GDPR-aligned
Up to date
Proof for records
Certificate included

Who this course is for

This course is suitable for:

Care assistants and support workers handling client records
Senior carers and care coordinators
Office and admin staff in care organisations
Anyone responsible for storing or sharing personal information in care

Essential for all care staff, particularly those completing the Care Certificate or involved in record keeping.

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What you'll learn

By the end of the course, learners will have a clearer understanding of:

The key principles of the Data Protection Act and GDPR
What counts as confidential information in a care context
How to store and handle records safely
When and how it is appropriate to share information
Responding to requests for information from third parties
The consequences of a data breach and how to avoid one

Why information handling training matters in care

Service users trust care providers with some of the most sensitive personal information imaginable. Poor information handling can lead to data breaches, breaches of confidentiality, loss of trust, and serious legal consequences.

This course ensures all staff understand their responsibilities and can handle information in a way that protects service users and keeps the organisation compliant.

How the online training works

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Instant access after purchase

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Self-paced learning that fits around shifts

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Clear modules designed for care settings

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Certificate on completion

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Related online care training

If you are building a complete training plan for care staff, you may also want:

Duty of Care
/online-courses/duty-of-care
Understanding Your Role in Care
/online-courses/understanding-your-role-in-care
Safeguarding Adults
/safeguarding-adults-online-training
The Care Certificate
/online-courses/care-certificate-online

FAQs

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How long does the course take?

The course is self-paced and can be completed in stages to fit around busy shifts.

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Is a certificate provided on completion?

Yes, a certificate is awarded on completion for staff files and compliance records.

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Does this course cover GDPR?

Yes. The course is aligned with UK GDPR and data protection requirements relevant to health and social care.

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Is this suitable as part of induction training?

Yes. Information handling is a core induction topic and is included in the Care Certificate standards.

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Instant access after purchase. Certificate on completion.

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