Licensed Premises Staff Training
Essential online training for anyone working in a pub, bar, club, or venue that serves alcohol.
Covering the Licensing Act 2003, Challenge 25, responsible service, and how to deal with intoxicated customers — this course gives your team the knowledge to protect the business and themselves.
Course Price
£24.00
per learner · inc. VAT
Who this course is for
This course is suitable for:
Why it matters
Licensed premises face serious consequences for failing to comply with the Licensing Act — from fines and licence reviews to criminal charges for individual staff members. A single underage sale or complaint about disorderly conduct can put a licence at risk.
This training helps every member of your team understand their responsibilities, reduces the risk of incidents, and shows licensing authorities that your business takes responsible service seriously.
What you'll learn
What's included with every course
Instant Access
Start immediately after purchase — no waiting, no scheduling.
Certificate Included
Download your certificate as soon as you complete the course.
Any Device
Complete training on phone, tablet, or computer — ideal for busy teams.
1 Year Access
Your certificate and course access remain valid for 1 year.
Licensed Premises Essentials Bundle
Combine this course with Level 2 Food Safety, Allergen Awareness, and Fire Safety for a complete compliance package — available as a discounted bundle.
Frequently Asked Questions
?Is this course a legal requirement?
Is this course a legal requirement?
While no single law requires every member of staff to hold a formal qualification, premises licence holders and designated premises supervisors have a legal duty to ensure staff are trained to comply with the Licensing Act 2003. This course provides the foundational knowledge to meet that expectation and protect both staff and the business.
?Is this the same as the Personal Licence Holder (APLH) qualification?
Is this the same as the Personal Licence Holder (APLH) qualification?
No. The Personal Licence Holder qualification is a separate, higher-level Award required to apply for a personal licence. This course is staff-level training covering the Licensing Act, responsible service, and Challenge 25 — it is ideal for all members of licensed premises staff and a recommended step before the APLH.
?How long does the course take?
How long does the course take?
The course is self-paced, so learners work through it at a speed that suits them. Most complete it in a few hours, making it easy to fit around shift patterns.
?Do learners receive a certificate?
Do learners receive a certificate?
Yes. Learners receive a certificate on successful completion, valid for one year.
?Can we enrol multiple staff members?
Can we enrol multiple staff members?
Yes. The course can be purchased per learner and accessed online, making it straightforward to train teams across multiple sites or on varying shift patterns.
Ready to get started?
Instant access after purchase. Certificate on completion. Valid for 1 year.