Online course · Health & Social Care · Certificate on completion

Person-Centred Care Online Training (UK)

Put the individual at the heart of everything — understand what person-centred care really means and how to deliver it.

Person-centred care is the cornerstone of quality health and social care. This online course explores what it means in practice — from understanding individual preferences and involving people in care decisions to respecting identity and promoting independence.

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CQC-aligned

Fundamental standards

Proof for records

Certificate included

Who this course is for

This course is suitable for:

Care assistants and support workers in all care settings

Senior carers involved in care planning

New starters completing induction or Care Certificate training

Any health and social care professional wanting to strengthen their approach

Person-centred care is a core principle in the Care Certificate and a CQC Fundamental Standard. This course is relevant for all care staff.

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What you'll learn

By the end of the course, learners will have a clearer understanding of:

What person-centred care means and why it matters

How to identify and respect individual preferences, values, and beliefs

Involving people in their own care decisions

Supporting independence while maintaining safety

How person-centred care connects to dignity, privacy, and rights

Practical approaches to care planning and daily interactions

Why person-centred care training matters

Person-centred care is not just a phrase — it is a fundamental shift in how care is designed and delivered. It means treating each person as an individual with their own preferences, history, and goals, rather than following a one-size-fits-all approach.

CQC inspectors look for evidence of person-centred care across all registered services. This course helps staff understand and apply the principles consistently, improving outcomes for service users and compliance for the organisation.